Frequently Asked Questions
At UATTransport, we strive to make your experience an enjoyable one. We would like you to be a returning cutomer. The application process is simple, call in, and our specialist will walk you through the steps. Upon placing an order, we will need contact names and addresses, and a debit/credit card on file, but you will not be charged, until we connect you with a responsible driver.
The breakdown of payment is as follows: $50-$200 brokers’ fee that is paid by debit/credit usually two days prior to pickup when we connect you to a driver. The difference of price will be paid to the driver on delivery cash/business check. It is possible to pay all by card if the driver has a merchant account setup.
Any time a driver calls in, dispatch from Anm will relay that information to you. You can either accept, decline, or wait for another offer presented to you by the driver. The option is yous. We can, usually, get your vehicle picked up within 48 hours.
Drivers, approximately, drive 550 miles a day. The transit from coast to coast takes 6 to7 days and north to south transport takes 3 to 5 days, depending how many miles the transportation is.
Okay, the general rule is, you can have up to 100lbs in the vehicle. Anything over 100lbs, it is just common courtesy, to tip the driver $50-$100, depending on the amount of weight. This is to compensate the driver for hauling the additional weight. Most auto carriers do not have a license for carrying personal or household goods so they are only allowed to move 100lbs of belongings. Please, make arrangements for any appliances and other large items.
Keep in mind, the vehicle will be insured up to $100,000 bumper-to-bumper. And there is a 5-point inspection conducted on pickup and again on delivery.
The final price, after, you agree to the driver's offer will include brokers' fee, tolls, fuel, insurance, and door-to-door service. We will not give you the run around, estimates vary depending on the availability of drivers. It is recommended to place your order in the summer season, because prices will increase during the winter season.
Aloha, our quote is with picking up your vehicle and delivering to the nearest ocean port. Your vehicle dimensions must not exceed 21'8" x 8' x 7' (L x W x H) There can be no modifications to vehicle that will interfere or prohibit vehicle from being loaded and or unloaded onto transport truck and or vessel for transit. Your vehicle must be totally clean (washed) with interior & trunk completely vacuumed in order to past U.S. Dept of Agriculture inspection. Must be 1/4 or less tank of gas & no cracks in windshield, Let us know if you have any questions. Mahalo